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North America: Key mobile ticketing contracts [free access]

June 1, 2017

In North America, the market trend towards digitisation and high demand for instant ticket bookings are driving the mobile ticketing market. About nine contracts have been awarded over the past 17 months to deploy mobile ticketing on various transit systems across the region. The following table lists the contracts awarded since January 2016 until May 2017. 

 

Table: Key contracts awarded for deployment of mobile ticketing (January 2016 to May 2017)

Region/State/City

Transit agency

Contractor

Details

Date of award

Los Angeles, Orange, Riverside, San Bernardino, and Ventura counties, as well as Oceanside in San Diego County

Metrolink

Masabi

To provide JustRide platform for all seven lines and nearly 60 stations. It is a cloud-based end-to-end mobile ticketing and fare collection system. 

January 28, 2016

Florida

Hillsborough Area Regional Transit Authority

INIT GmbH

To deploy an integrated fare collection system comprising account-based smartcards, mobile ticketing and passenger terminals for more than 600 buses as well as a back-end clearing and processing system.

March 8, 2016

Dallas

DART

GlobeSherpa

To deploy a mobile ticketing app as part of a larger payment platform being developed by Vix Technology by 2017.

March 25, 2016

Michigan

The Rapid

INIT GmbH

To deploy smartcards and mobile ticketing.

April 5, 2016 

San Diego 

San Diego MTS and the NCTD

RideScout, GlobeSherpa and moovel North America, LLC

To implement a new mobile ticketing app.

April 19, 2016

Honolulu

HART

INIT GmbH

To implement a smartcard and mobile ticketing solution on TheBus and the Honolulu rail transit systems in four phases over five years.

May 2, 2016

Ohio

Southwest Ohio RTA

Passport

To develop a mobile ticketing app.

May 18, 2016

Massachusetts

MBTA

Masabi 

To update the mobile ticketing system for the commuter rail system. It will include mobile wallets such as MasterPass and ApplePay; feature favourite and recent trips saved on the home screen.

June 17, 2016

San Francisco, San Mateo and Santa Clara counties

Caltrain

moovel Group

To develop, maintain and host an app to enable mobile ticketing.

January 11, 2017

Notes: App – application; DART – Dallas Area Rapid Transit; HART – Honolulu Authority for Rapid Transportation; MBTA – Massachusetts Bay Transportation Authority; MTS – Metropolitan Transit System; NCTD – North County Transit District; RTA – Regional Transit Authority;

Source: Global Mass Transit Research