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United States: Key vendors for mobile fare payment system [free access]

February 1, 2018

In the last decade, an increasing number of transit agencies have undertaken mobile payment pilot projects and more recently, have undertaken full-scale deployment of mobile ticketing. Mobile ticketing offer greater convenience to customers, reduces fare collection costs, and increase efficiencies. The following table provides details of seven vendors who have provided mobile ticketing solution to public transit agencies in the United States (US).   


Table: Key players providing mobile fare payment system in the US

Company (Founding year)


Company characterization


Bytemark, New York (2011)

New York Waterway (NYPP app); Capital Metro in Austin, Texas (CapMetro app); Massachusetts DOT (BusPLus+)

Bytemark is a US-based company that has a mobile ticketing platform for transit, tourism, and events.

Offers a Software Development Kit (SDK) that allows integration of mobile fare payment features in existing apps

CooCoo, New York (2009)

CDTA in Albany (iRide); NCTD in San Diego (mTicket)

CooCoo is a US-based company that provides mobile ticketing for transit.

CooCoo is partnering with Genaro

GlobeSherpa, Portland (2010)

TriMet in Portland (TriMet Tickets); Virginia Railway Express (VRE Mobile); Pilot programme with Los Angeles DOT (LA Mobile); Planned deployment with SFMTA; Partnered with Cubic for Chicago Transit Authority’s Ventra App

GlobeSherpa is a US-based company that has developed a mobile ticketing system that was first launched in Portland.

Globe Sherpa also offers parking payment solutions. Globe Sherpa is partnering with Cubic and Ridescout.

Unwire, Copenhagen


DART in Dallas;

Fort Worth Transportation Authority (The T); Denton County Transportation Authority (GoPass)

Unwire is a Danish mobile service and payments company with subsidiaries in the Nordic countries, Germany and the USA. Unwire’s customers include financial institutions, mobile operators, and retail merchants.

Unwire provides SMS and app-based mobile ticketing solutions. Unwire also has a ticketing application programming interface (API) that enables developers to build ticketing services and custom user interfaces.

Xerox Norwalk, Connecticut


NJ Transit (MyTix); SunRail in Central Florida

Xerox acquired ACS, which provides mobile ticketing and intelligent transport (ITS) technologies for transit.


Passport Parking, Charlotte,

Columbia, SC Comet Bus (Catch the Comet)

Passport Parking is a US-based company that provides mobile ticketing for transit and parking payment.

Passport has parking payment applications in Chicago, Columbia, South Carolina, Boston, and other locations.

Masabi London (US headquarters in New York)


Boston’s MBTA (mTicket); San Diego's MTS and CrossCountry Trains (mTicket); NICE Bus on Long Island (go Mobile);

Under contract with New York  MTA for both Metro-North Railroad and Long Island Rail Road

Masabi is a UK-based company with 19 deployments of mobile ticketing in transit.

Masabi’s smartphone application is called JustRide.


Notes: CDTA – Capital District Transportation Authority, DART – Dallas Area Rapid Transit, DOT – Department of Transportation, MBTA – Massachusetts Bay Transportation Authority, MTA – Metropolitan Transportation Authority, MTS – Metropolitan Transit System, NCTD – North County Transit District, NICE –  Nassau Inter-County Express, NJ Transit-New Jersey Transit, SFMTA-San Francisco Municipal Transportation Agency                                                                    

Source: Florida Department of Transportation