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Webinar on Leveraging e-Fare Systems for Transit COVID Recovery

Global Mass Transit is organizing a video webinar on Leveraging e-Fare Systems for Transit COVID Recovery on July 8, 2020, 12.30pm - 2pm EDT


  • Beth Cox, Manager of Customer Service, C-TRAN Vancouver-Portland Region WA
  • Allan Foster, Director (Head), Farecard Operations, Toronto Transit Commission
  • Endya Freeman, Revenue Manager, Jacksonville Transportation Authority
  • Michelle Whitney, Revenue Operations Supervisor, Regional Transportation Commission of Southern Nevada
  • Carl Commons, CSO, INIT (moderator)

The electronic fare (e-fare) systems offer many benefits for transit agencies and passengers. Open payment e-fare systems enable contactless payment, adoption of mobile ticketing, multi-modal and multi-operator fare systems integration and valuable data analytics for network planning, operations management, vehicle capacity control, and customer-focussed solutions.

The webinar will provide a platform to discuss e-fare systems adoption as a strategy for supporting transit agencies in recovery from COVID. It will provide insight intoproven technology solutions, key issues to be considered in planning and implementation of e-fare systems, best practices from case studies and opportunities for regaining ridership, enhancing security and ensuring socially inclusive transit service.


  • Registration is complimentary for participants from government organizations and transit agencies. To register, please send email to
  • The fee for private sector participants is USD50. To register, please click here.
  • A recording of the webinar will be provided to all registered participants within a week of the event.

About the Organizers
Global Mass Transit is a leading provider of information and analysis on the mass transit industry. It publishes the Global Mass Transit Report (a monthly newsletter) and Global Mass Transit Weekly (a weekly update). It operates the website; conducts custom research and organizes conferences on topics of relevance for the public transportation industry.

Global Mass Transit organized the Webinar on Contactless Fare Systems and MaaS on May 21, 2020. Over 250 transit professionals from over 100 transit agencies and 20 private companies registered for the event.

In March 2020, Global Mass Transit organized the Eighth Annual Conference of Transit State of Good Repair conference in Washington, D.C. The event was attended by over 100 participants from 70 organizations.

For registration and speaking opportunity, please contact:

Shivani Saxena
Global Mass Transit
P: +1 703 466 0018